Health

Standard H.E.L.P Plan

Plans start from R537 per month;
Up to R250,000 annual cover;
Up to R20,000 annual Lump Sum pay out - paid if admitted* for more than
72 Hours;
Up to R2,500 Daily Cash benefit;
Includes Maternity Benefit;
R50 Airtime paid when you claim;
Includes cover of up to R250,000 for:
- Accidental Death
- Accidental Disability
- Dread Disease
Cover up to 4 children at no additional cost.

Enhanced Benefits

24 Hour emergency helpline, with personal H.E.L.P advisors (nurses) to assist with health queries or medical* emergencies;
Emergency flight and ambulance services;
Trauma Counselling;
HIV Support.

* Insurance that pays non-medical expense cover as a result of hospitalisation.

** This is not a medical scheme and the cover is not the same as that of a medical scheme. This policy is not a substitute for medical scheme membership.

Downloads:
Clientèle H.E.L.P Product Brochure
Clientèle H.E.L.P Plans Additional Benefits
Clientèle Combined Product Brochure
DebiCheck How to Guide

Ultimate H.E.L.P Plan

Plans start from R590 per month;
Premium Pay Back Benefit:
- Pays back all your premiums. Your beneficiaries receive the full cover amount plus all the premiums for the deceased member, with a valid death claim.
- Receive 50% of your premiums back in cash at the age of 65. The remaining 50% of premiums will be paid back to your beneficiaries upon death if the plan is taken before the age of 50.
Up to R250,000 annual cover;
Up to R20,000 annual Lump Sum pay out - paid if admitted* for more than 72 Hours;
Up to R2,500 Daily Cash benefit;
Includes Maternity Benefit;
R50 Airtime paid when you claim;
Includes cover of up to R250,000 for:
- Accidental Death
- Accidental Disability
- Dread Disease
Cover up to 4 children at no additional cost.

Enhanced Benefits

24 Hour emergency helpline, with personal H.E.L.P advisors (nurses) to assist with health queries or medical* emergencies;
Emergency flight and ambulance services;
Trauma Counselling;
HIV Support.

* Insurance that pays non-medical expense cover as a result of hospitalisation.

** This is not a medical scheme and the cover is not the same as that of a medical scheme. This policy is not a substitute for medical scheme membership.

Downloads:
Clientèle H.E.L.P Product Brochure
Clientèle H.E.L.P Plans Additional Benefits
Clientèle Combined Product Brochure
DebiCheck How to Guide

H.E.L.P Accident Plus Plan

Plans start from R441 per month;
Up to R250,000 annual cover if hospitalised* as a result of an accident;
Lump sum pay out of up to R20,000 - paid if admitted* for more than 72 Hours;
Up to R2,500 Daily Cash Benefit;
R50 Airtime paid when you claim;
Cover up to 4 children at no additional cost.

Enhanced Benefits

24 hour emergency helpline, with personal health advisors (nurses) to assist with health queries or medical* emergencies;
Emergency flight and ambulance services;
Trauma Counselling;
HIV Support.

Enhanced Benefits

24 Hour emergency helpline, with personal H.E.L.P advisors (nurses) to assist with health queries or medical* emergencies;
Emergency flight and ambulance services;
Trauma Counselling;
HIV Support.

** This is not a medical scheme and the cover is not the same as that of a medical scheme. This policy is not a substitute for medical scheme membership.

* Insurance that pays non-medical expense cover as a result of hospitalisation.

H.E.L.P Claims Process

In the event of hospitalisation*, you will need to lodge a claim so that it can be assessed. Claims will be processed upon you being discharged** from hospital*. Waiting periods will apply.

NOTE: Only hospitalisation* recommended by a qualified Medical Specialist, not a GP (general practitioner), will be covered on your H.E.L.P Plan.

Clientèle has made it simple for you to claim by giving you the option to choose the method you are most comfortable with:

SMS the policy number to 43973 (Standard rates apply);
Contact our Call Centre on 011 320 3000;
Complete the call me back form on the right hand side and a consultant will call you;
E-mail claims@clientele.co.za;
Visit us at the Clientèle Head Office: Clientèle Office Park, Cnr. Alon and Rivonia Road, Rivonia, Morningside.

Waiting periods will apply but if you have had similar cover within the last 90 days with us, or another insurer, and have been through a similar waiting period for a specific condition, the 12 month waiting period will reduce by what you have already been through under your other policy.

The Claims Department will need the following when a claim is lodged:

Hospital Illness

The original hospital account to confirm the dates of admission and discharge or a hospital discharge summary if admitted in a public hospital;
A certified copy of the Identity Document (only at the first claim for each insured life).

Hospital Accident and Hospital Motor Vehicle Accident

The original hospital account to confirm the dates of admission and discharge or a hospital discharge summary if admitted in a public hospital;
A certified copy of the Identity Document (only at the first claim for each insured life);
The ‘Police Report’ to be completed by the Investigating Officer;
The Official Road Accident Report (in the event of a motor vehicle accident);
A certified copy of the driver’s license (only if the claimant was the driver of the vehicle).

Hospital Maternity

The original hospital account to confirm the dates of admission and discharge or a hospital discharge summary if admitted in a public hospital;
A certified copy of the baby’s birth certificate.

* This is not a medical scheme and the cover is not the same as that of a medical scheme. This policy is not a substitute for medical scheme membership.

Approved Hospitals*

Eastern Cape

A	Aberdeen Hospital Adelaide Hospital Aliwal North Hospital	All Saints Hospital Andries Vosloo Hospital
B	Bambisana Hospital (Lusikisiki) Bedford Hospital Bisho Hospital	Burgersdorp Hospital Butterworth Hospital
C	Cala Hospital Canzibe Hospital Cathcart Hospital Cecilia Makiwane Hospital	Cloete Joubert (Barkly East) Hospital Cofimvaba Hospital Cradock Hospital Cuyler Hospital (Uitenhage)
D	Dora Nginza Hospital Dordrecht Hospital	Dr Maliso Mphele Hospital (Tsolo)
E	Elizabeth Donkin Hospital Elliot Hospital	Elliot Provincial Hospital Empilisweni Hospital
F	Fort Beaufort Hospital Fort England Hospital Fort Grey TB Hospital	Frere Hospital Frontier Hospital
G	Gida Hospital Glen Grey Hospital Greenville Hospital	Grey Hospital Grey Monument Private Clinic (King William's Town)
H	Hewu Hospital Holy Cross Hospital Humansdorp Hospital
I	Indwe Hospital Isilimela Hospital
J	Jamestown Hospital Jose Pearson TB Hospital
K	Kirkwood Care Centre Hospital Komani Hospital Komga Hospital
L	Lady Grey Hospital Life Beacon Bay Hospital Life East London Private Hospital Life Hunterscraig Private Hospital Life Isivivana Private Hospital (Humansdorp) Life Mercantile Private Hospital Life Queenstown Private Hospital	Life St Dominic's Hospital Life St George's Hospital Life St James Hospital Life St Marks Clinic Life St Mary's Private Hospital Livingstone Hospital
M	Maclear Hospital Madwaleni Hospital Madzikane KaZulu Hospital (Mt. Frere) Margery Parkes TB Hospital (Graaff-Reinet) Martje Venter (Tarkastad) Hospital Mary Therese Hospital (Mt. Frere)	Midland Hospital Mjanyana Hospital Mlamli Hospital (via Sterkspruit) Molteno Hospital Mount Ayliff Hospital Mthatha General Hospital
N	Nelson Mandela Academic Hospital Nessie Knight Hospital Netcare Greenacres Hospital[2] Newhaven Hospital	Nightingale Subacute Hospital Nkqubela Hospital Nompumelelo (Peddie) Hospital
O	Oasim Private Hospital
P	Port Alfred Hospital Port Elizabeth Provincial Hospital PZ Meyer Hospital
R	Rietvlei Hospital
S	S.S. Gida Hospital (Keiskamma Hoek) SAWAS Memorial (Jansenville) Hospital Settlers Hospital Sipetu Hospital Sir Henry Eliot Hospital St Barnabas Hospital St Elizabeth's Hospital St Francis Hospital	St Lucy's Hospital St Margaret's Hospital St Patrick's Hospital Sterkstroom Hospital Steynsburg Provincial Hospital Stutterheim Hospital Sundays Valley (Kirkwood) Hospital
T	Tafalofefe Hospital Tayler Bequest Hospital Tower Hospital
U	Uitenhage Provincial Hospital Umlamli Hospital	Umtata General Hospital Umzimkulu Hospital
V	Victoria Hospital Vorster Hospital
W	Westways Private Hospital Wilhelm Stahl (Middelburg) Hospital Willowmore Hospital
Z	Zithulele Hospital

Free State

3	3 Military Hospital
B	Bethlehem Hospital Regional Hospital Boitumelo Hospital Bongani Hospital (Public)	Bothaville Hospital Botshabelo Hospital Butomelo Hospital (Public)
C	Clocolan Hospital
E	Elizabeth Ross Hospital Ernest Oppenheimer Hospital (Semi- Private)
F	Ficksburg Hospital Frankfort Hospital
G	Goldfields Hospital
H	Harrismith Hospital Heilbron Hospital Hoopstad Hospital District Hospital 34
J	Jagersfontein Hospital
K	Kroon Hospital (Private)
L	Ladybrand Hospital Life Pasteur Hospital (Private) Life Rosepark Hospital (Private)
M	Mafube Hospital (Frankfort) Manapo Hospital Mediclinic Bloemfontein (Private) Mediclinic Hoogland (Bethlehem)	Mediclinic Welkom (Private) Metsimaholo Hospital (Sasolburg) Moroka Hospital
N	Nala District Hospital (Bothaville) National District Hospital	Netcare Pelonomi Regional Hospital (Semi-Private) Netcare Universitas Hospital (Semi-Private)
O	Odendaalsrus Hospital Oranje (C) Hospital Oranje (P) Hospital
P	Parys Hospital Pelonomi Hospital Phekolong Hospital
R	Reitz Hospital
S	Santoord Hospital Sasolburg Provincial Hospital Senekal Hospital District Hospital	Smithfield Hospital St Helena Hospital (Private) Stoffel Coetzee Provincial Hospital (Smithfield)
T	Tokollo Hospital (Heilbron)
U	Universitas (C) Hospital Universitas (N) Hospital
V	Virginia Hospital Vrede Hospital
W	Winburg Hospital
Z	Zastron Hospital

Gauteng

1	1 Military Hospital
A	Abey K Medical Centre Akasia Private Hospital	Arwyp Clinic (Kempton Park)
B	Bedford Gardens Clinic Bell Street Hospital (Krugersdorp)	Botshelong Empilweni Private Hospital (Vosloorus)
C	Carletonville Hospital Carstenhof Clinic (Midrand) Chris Hani Baragwanath Hospital	Conner Stone Hospital Coronation Hospital
D	Denver Hospital Dr George Mukhari Hospital	Dr Yusuf Dadoo Hospital
E	East Rand N17 Private Hospital Edenvale Hospital	Eugene Marais Hospital
F	Faerie Glen Hospital Far East Rand Hospital	Flora Clinic (Roodepoort)
G	Ga-Rankuwa Hospital Germiston Hospital	Glynnwood Hospital (Benoni)
H	Helen Joseph Hospital	Helen Joseph Hospital
I
J	Jacaranda Hospital	Johannesburg General Hospital
K	Kalafong Hospital Kopanong Hospital	Krugersdorp Private Hospital (Krugersdorp)
L	Lenmed Clinic (Lenasia) Leratong Hospital Life Blue Cross Hospital Life Roseacres (Symhurst, Germiston)	Linmed Clinic (Benoni) Little Company of Mary Hospital Louis Pasteur Hospital
M	Mamelodi Hospital Marymount Hospital Mediclinic Emfuleni (Vanderbijlpark) Mediclinic Gynaecological Hospital Mediclinic Heart Hospital Mediclinic Kloof Mediclinic Medforum	Mediclinic Morningside Mediclinic Sandton Mediclinic Vereeniging Midvaal Hospitaal Moot General Hospital Muelmed Medi-Clinic
N	Naledi-Nkanyezi (Clinix) Natalspruit Hospital Netcare Bagleyston Hospital Netcare Garden City Hospital Netcare Linksfield Hospital Netcare Linmed Hospital Netcare Milpark Hospital Netcare Montana Hospital Netcare Mulbarton Hospital Netcare Olivedale Hospital	Netcare Optiklin Eye Hospital Netcare Park Lane Hospital Netcare Rand Hospital Netcare Rosebank Hospital Netcare Rosewood Day Hospital Netcare Sandton Hospital Netcare Sunninghill Hospital Netcare Sunward Park Hospital Netcare Waterfall Hospital in partnership with Phelang Benolo
O	Odi Hospital
P	Pholosong Hospital Pretoria Academic Hospital Pretoria East Private Hospital	Pretoria Eye Institute Pretoria Urology Hospital Pretoria West Hospital
R	Robinson Hospital (Randfontein)
S	Sebokeng Hospital South Rand Hospital Springs Parkland Clinic	Steve Biko Hospital Sunshine Hospital Sunward Park Hospital
T	Tambo Memorial Hospital Tembisa Hospital	Tropicana Hospital (Soweto) Tshwane District Hospital
U	Union Hospital (Alberton) Unitas Hospital
V
W	Wilgeheuwel Hospital Wilgers Hospital	Wits University Donald Gordon Medical Centre
Z	Zuid-Afrikaans Hospital

Kwa-Zulu Natal

A	Addington Hospital Appelsbosch Hospital
B	Benedictine Hospital Bethesda Hospital
C	Catherine Booth Hospital Ceza Hospital Charles Johnson Memorial Hospital	Christ the King Hospital Church of Scotland Hospital Clairwood Hospital Crompton Private Hospital
D	Dundee Hospital	Dunstan Farell TB Hospital (Hibberdene)
E	East Griqualand Edendale Hospital Ekhombe Hospital Emmaus Hospital	Entabeni Private Hospital Eshowe Hospital Estcourt Hospital Ethekwini Heart Hospital
F	Fort Napier Hospital
G	GJ Crooke's Hospital Grey's Hospital Greytown Hospital
H	Hillcrest Hospital Hlabisa Hospital Howick Private Hospital (Howick)
I	Inkosi Albert Luthuli Central Hospital Itshelejuba Hospital
K	King Edward VIII Hospital King George V Hospital	Kingsway Private Hospital Kokstad Private Hospital
L	Ladysmith Hospital Life Empangeni Garden Clinic Lower Umfolozi War Memorial Hospital
M	Madadeni Provincial Hospital Mahatma Gandhi Memorial Hospital Manguzi Hospital Margate Private Hospital Matatiele M Mbongolwane Hospital McCord Hospital	Mediclinic Pietermaritzburg Montebello Hospital District Hospital 61 Mosvold Hospital Mount Edgecombe Private Hospital Mseleni Hospital Msinga M Murchison Hospital
N	Netcare The Bay Hospital Newcastle Private Hospital Newcastle Provincial Hospital Ngwelezana Hospital Niemeyer Memorial Hospital	Nkandla Hospital Nkonjeni Hospital Northdale Hospital
O	Osindisweni Hospital
P	Parklands Private Hospital Port Shepstone Provincial Hospital Prince Mshiyeni Memorial Hospital
R	Richmond Hospital (specialising in TB) RK Khan Hospital
S	St Andrew's Hospital St Apollinaris Hospital St Francis Hospital	St Mary's Hospital (Melmoth) Stanger Provincial Hospital
T	Tayler Bequest Hospital Thulasizwe Hospital Town Hill Hospital
U	Umgeni Waterfall Institute Hospital Umhlanga Private Hospital Umphumulo Hospital	Umzimkhulu Hospital Untunjambili Hospital Usher Memorial Hospital
V	Victoria Private Hospital (Tongaat) Vryheid Hospital
W	Wentworth Hospital Westville Private Hospital

Limpopo

B	Blouberg Hospital Botlokwa Hospital
C	Curamed Thabazimbi Hospital
D	Dilokong Hospital Donald Fraser Hospital Dr CN Phatudi Hospital	Dr Machupe Mphahlele Memorial Hospital Duiwelskloof Hospital
E	Elim Hospital Ellisras Hospital Evuxakeni Hospital
F	FH Odendaal Hospital
G	George Masebe Hospital Groblersdal Hospital
H	Hayani Hospital Helene Franz hospital
J	Jane Furse Hospital
K	Kgapane Hospital Knobel Hospital District Hospital
L	Lebowakgomo Hospital Letaba Hospital Louis Trichard Hospital
M	Malamulele Hospital Mankweng Hospital Maphutha L Malatjie Hospital Mapulaneng Hospital Marapong Medi-Clinic Matikwana Hospital	Matlala Hospital Mecklenburg Hospital Mediclinc Limpopo Messina Hospital Mokopane Hospital Musina Hospital
N	Nkhensani Hospital
P	Phalaborwa Hospital Philadelphia Hospital	Pietersburg Hospital Polokwane Hospital
S	Sekororo Hospital Seshego Hospital Shiluvana Hospital	Siloam Hospital St Joseph's Hospital St Rita's Hospital
T	Thabamoopo Hospital Thabazimbi Hospital Thohoyandou Hospital Thulamele Hospital	Tintswalo Hospital Tshilidzini Hospital Tubatse M lp HC Boshoff Hospital Tzaneen Private Hospital
V	Van Velden Hospital Voortrekker Hospital
W	Warmbad Hospital Warmbaths Hospital	WF Knobel Hospital Witpoort Hospital
Z	Zebediela Hospital Zoutpansberg Private Hospital

Mpumalanga

A	Amajuba Memorial Hospital
B	Barberton Hospital Bernice Samuels Hospital	Bethal Hospital Bongani Hospital
C	Carolina Hospital
D	Delmas Hospital
E	Embhuleni Hospital Ermelo Hospital Evander Hospital
I	Impungwe Hospital
K	Kwa-Mhlanga Hospital
L	Life Cosmos Hospital Lowveld Day Hospital Lydenburg Hospital
M	Masana Hospital Matibidi Hospital Matikwana Hospital Mediclinic Barberton Mediclinic Ermelo Mediclinic Highveld	Mediclinic Nelspruit Mediclinic Secunda Middelburg Provincial Hospital Midmed Hospital Mmametlhake Hospital
P	Piet Retief Hospital
R	Rob Ferreira Hospital
S	Sabie Hospital Seboche Hospital	Shongwe Hospital Standerton Hospital
T	Themba Hospital Tintswalo Hospital Tonga Hospital
W	Witbank Hospital

Northern Cape

A	Abraham Esau Hospital (Calvinia)
B	Barkly West Hospital
C	Calvinia (Voortrekker) Hospital Carnarvon Hospital Colesberg Hospital
D	De Aar (Central Karoo) Hospital Douglas (Hester Malan) Hospital
G	Garies (Van Rooyen) Hospital Gordonia Hospital
H	Hartswater (Connie Vorster) Hospital Hopetown (Wege) Hospital
J	Jan Kempdorp Hospital District Hospital 27
K	Kakamas Hospital Keimoes Hospital	Kimberley Hospital Kuruman Hospital
M	Mediclinic Kathu Mediclinic Kimberley
N	Noupoort (Fritz Visser) Hospital
O	Olifantshoek Hospital
P	Postmasburg Hospital Prieska (Bill Pickard) Hospital
R	Richmond Hospital
S	Springbok (Dr Van Niekerk) Hospital
T	Tshwaragano Hospital
U	Upington Medi-Clinic Upington TB Hospital
V	Victoria West (BJ Kempengedenk) Hospital
W	Warrenton Hospital West End TB Hospital

North West

A	Anncron Clinic
B	Brits Hospital
C	Christiana Hospital
D	Delareyville Hospital Duff Scott Hospital
F	Ferncrest Private Hospital Fochville Private Hospital
G	Ganyesa Hospital Gelukspan Hospital	General de la Rey Hospital George Stegmann Hospital
J	Jubilee Hospital
K	Klerksdorp/Tshepong Hospital Koster Hospital
L	Legae Private Clinic Lehurutshe Hospital Leslie Williams Private Hospital
M	Mafikeng General Hospital Mediclinic Brits (Brits) Mediclinic Potchefstroom	Moreteletsi Hospital Moses Kotane Hospital
N	Nic Bodenstein Hospital
O	Ottosdal Hospital
P	Peglerae Private Hospital Potchefstroom Hospital Potchefstroom Provincial Hospital
R	Reivilo Hospital Rustenburg Provincial Hospital
S	Sannieshof Hospital Schweizer-Reneke Hospital	Stella Hospital Sunningdale Private Hospital
T	Taung Hospital Thusong Hospital
V	Ventersdorp Hospital Victoria Private Hospital Vryburg Private Hospital
W	Western Deep Levels Hospital Westvaal Hospital	Wilmed Private Hospital
Z	Zeerust Hospital

Western Cape

2	2 Military Hospital
A	Alexandra Hospital
B	Beaufort West Hospital Bellville Medical Centre Blaauberg Netcare Hospital and Trauma unit	Booth Memorial Hospital Brewelskoof TB Hospital Brooklyn Chest Hospital
C	Caledon Hospital Ceres Hospital Christiaan Barnard Memorial Hospital Citrusdal Hospital	Clanwilliam Hospital Claremont Hospital Conradie Hospital
D	District Hospital 45 DP Marais Hospital
E	Eben Donges Hospital Eerste River Hospital
F	False Bay Hospital
G	Gatesville Medical Centre Geneva Clinic George Hospital	George Regional Hospital GF Jooste Hospital Groote Schuur Hospital
H	Helderberg Hospital Hermanus Hospital Hottentots Holland Hospital
K	Karl Bremer Hospital Kingsbury Hospital Knysna Hospital	Knysna Private Hospital Kuils River Private Hospital
L	Ladismith Hospital Laingsburg Hospital LAPA Munnik Hospital	Life Bay View Hospital
M	Maitland Cottage Home Malmesbury ID Hospital Specialised Hospital Mediclinic Cape Gate Mediclinic Cape Town Mediclinic Constantiaberg Mediclinic Durbanville Mediclinic George Mediclinic Hermanus Mediclinic Klein Karoo Mediclinic Louis Leipoldt Mediclinic Milnerton Mediclinic Paarl	Mediclinic Panorama Mediclinic Plettenberg Bay Mediclinic Stellenbosch Mediclinic Vergelegen Mediclinic Worcester Melomed Mitchells Plain / Bellville Mitchell's Plain Medical Centre Montague Hospital Mosselbaai Hospital Mowbray Maternity Hospital Murraysburg Hospital
N	N1 City Hospital Nelspoort Hospital Netcare Parklands Hospital
O	Oliver George Memorial Hospital Otto Du Plessis Hospital Oudtshoorn Hospital
P	Paarl Hospital Prince Albert Hospital
R	Radie Kotze Hospital Red Cross Children's Hospital Red Cross War Memorial Children's Hospital	Riversdale Hospital Robertson Hospital
S	Somerset Hospital Sonstraal TB Hospital Southern Cross Hospital St Joseph's Home Stellenbosch Hospital	Strand Private Hospital Swartland Hospital Swellendam Hospital
T	Tygerberg Hospital
U	Uniondale Hospital
V	Valkenberg Hospital Victoria Hospital Vincent Pallotti Hospital	Vredenburg Hospital Vredendal Hospital
W	Wesfleur Hospital William Slater Hospital

** This is not a medical scheme and the cover is not the same as that of a medical scheme. This policy is not a substitute for medical scheme membership.

Frequently asked questions

Does this policy work like a Medical** Aid?

Medical aids pay for specific medical procedures and medicine. The Clientèle H.E.L.P Plan pays out cash per stay for your non-medical expense cover as a result of hospitalisation. This policy is not a Medical** Aid but provides a cash benefit (as selected by you) to yourself in the event of hospitalisation*, as set out in the terms of the policy. The cash can be used as you choose, for a recovery holiday, any additional expenses or to supplement your income.
**This is a not medical scheme and the cover is not the same as that of a medical scheme. This policy is not a substitute for medical scheme membership. Insurance that pays non-medical expense cover as a result of hospitalisation.

When can I claim for hospitalisation*?

After you have been discharged from hospital* you can submit your claims documentation to us so that our claims department can assess your claim.
**This is a not medical scheme and the cover is not the same as that of a medical scheme. This policy is not a substitute for medical scheme membership. Insurance that pays non-medical expense cover as a result of hospitalisation.
* Insurance that pays non-medical expense cover as a result of hospitalisation.

What does the three day deferred period mean?

Cover on the H.E.L.P Plans only start from the 72 Hours in hospital*. The deferred period of three days means that you need to be in hospital* for longer than three days in order to qualify for a claim.
**This is a not medical scheme and the cover is not the same as that of a medical scheme. This policy is not a substitute for medical scheme membership. Insurance that pays non-medical expense cover as a result of hospitalisation.
* Insurance that pays non-medical expense cover as a result of hospitalisation.

What documentation do I need to submit for a H.E.L.P claim?

You will need to submit:

Your final hospital* account to establish the dates of admission* and discharge;
A fully completed claim form;
A medical* report form completed by your regular doctor;
Our claims department will obtain any additional information directly from the Hospital* and the admitting doctor.

**This is a not medical scheme and the cover is not the same as that of a medical scheme. This policy is not a substitute for medical scheme membership. Insurance that pays non-medical expense cover as a result of hospitalisation.
* Insurance that pays non-medical expense cover as a result of hospitalisation.

Testimonials

“The cash helped us tremendously, you know when it came to certain bills we had to settle”

Laverne du Plessis (Epilepsy) – Real Client

“I used the cash from Clientèle to pay my bills for my daughter’s school and the rest I invested for her”

Admire Ndaba (Diabetes) – Real Client

"In times of need, they know how to assist, and you don’t have to have stress, but they will give you hope, they will give you courage. With Clientèle you get better easy”

Pastor Maureen (Respiratory complications) – Real Client